1. I was watching a program called 'mega icons' on tv. It is about distinguished India personalities.
2. Among those who have appeared on the program was former Indian president Apj Abdul Kalam.
3. One of the programmes that interests me was about a lady Indian mp. She walks and cycles to her ward.
4. She is an uncropomising opponent to any forms of corruption which is also rife in our country. She is also an indomitable foe to bureaucratic red-tapism.
5. One of the remarks she made that I will always remember is this: why should the people wait to receive services?
6. translated, it means any unexplainable delays and pussy-footing by the bureaucracy must not be put up.
7. In our country, bureaucratic delayed are legendary. Corruption is one of the main causes. It appears to be true what tun Razak once said: corruption is the engine of growth, the lubricant.
8. Let me put it bluntly. Why are these bastards waiting for? There are 1.6m government servants in the country. Too many I'd say.
9. These laggards and dullards should be thanking their stars that they got jobs with the government. Most would not get into the private sector.
10. The chief secretary, head of jpa and division heads must be more vigilant. In fact I think there must be a minister of the civil service to handle the civil servants.
11. I find it to be of no consequence the weekly assembly of departmental heads and senior civil servants especially that done by Mahathir.
12. Good work ethics dont seem to rub off these numbskulls. Like the Malay saying that says, like pouring water on the yam leaf. The water just runs off the surface not wetting it.
13. Thus the policies of any given administration can be frustrated by an amorphized bureucracy.
14. Where are the fault lines? I have to quote Shakespeare for this
15. The fault, dear Brutus, is not in our stars but in ourselves that we are underlings.
16. I blame poor leaderhip as the first reason for this situation. Political leadership appears directionless in this. It doesn't seem to want to touch the bureaucratic sluggishness that's plaguing the admistation. The minister should take note of this.
17. The frontline leaders failed to instill the correct attitude and values among civil servants. The -chief sectery, the ks, the sub et al, have failed to instill a sense of urgency in the bureaucratic dna.
18. The truth is, the scum rises to the top. I am tired of seeing mediocre people through the affluxion of time, rise to become heads of departments. They then perpetuate the mediocrity that is conditioned by their life experience and so so education.
19. Thats why I am not perturbed to hear of a grade 54 person promoted to jusa c if he were qualified. A person who has 20 years of grass cutting experience may know all the tools but cannot compare with a person with 10 year experience doing a multitude of jobs. The first person is still a grass cutter!
20. As the saying says, a donkey ladden with books is still a donkey.
21. Both political and functional leaderships must have clear and pragmatic ways to achieve their objectives.
The civil service is responsible for translating the policies of the Political masters.
22. Its like going to a government guesthouse or hotel-you see buttons and switches, you know there are there for some specific purposes. If you press them and nothing happens , you get frustrated. Similarly government servants are there for a specific purpose. To provide fast and efficient service. If they do not, you get utterly frustrated.
Like the lady Indian mp says-why should the people wait to get some bloody service?
23. Another cause is what I termed as bureaucratic hubris. Civil servants are too cocky and full of themselves that there is a condescending feeling that the public want their service and goods on their discretionary terms.
This look down attitude can only be removed when you remove these mother effers.
24. The officialdom shell conceals the mediocrity masked behind pomposity. This gives rise to the little napoleon complex.
25. It gives rise to the haughty belief that they are indispensable. The public have to tolerate their idiosyncrasies.
26. They live in a take it or leave it world. Its time we shock the system.
27. I am sure the civil service have their evaluation system, their protocol ,their iso and what not. But the minister must have the right to terminate recalcitrant civil servants.
28. It is better to be feared than to be loved.
29. Has anyone considered the Shell evaluation system? Lee Kuan Yew found it useful for Singapore, so maybe it maybe good for Malaysia too.
It is based on the acronym H. A.I.R. Except I will change the 'I' to initiative instead of imagination.
30. We must capitalise our multi racial structure by accommodating non Malays into the civil service. It will introduce some competition.
31. Let's not make employment with the government as a last resort. Passes in B. M., English and maths must be mandatory.
32. So if you must know, that's how the public percieved the civil service. It is not sacrosanct.
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